- Trillium Health Resources Member & Recipient Services Line: 1-877-685-2415
- Mobile Crisis: Integrated Family Services (1-866-437-1821) and RHA (1-844-709-4097)
- Disaster Distress Hotline: 1-800-985-5990 or view the SAMSHA website for additional information
- 988 Suicide and Crisis Lifeline: These counselors are trained to provide free and confidential emotional support and crisis counseling to people in suicidal crisis or emotional distress and connect them to resources. These services are available 24 hours a day, seven days a week, across the United States.
Roadmap to Ready for Members
Hurricane Season Readiness for Members
NC Medicaid Temporary Flexibilities Due to Hurricane Helene
Provider guidance for reimbursement, enrollment and providing care for Medicaid beneficiaries.
This Roadmap2Ready webpage includes readiness tips and resources from local, state and federal programs. Being aware of resources before a disaster can reduce stress. It is common to have stress after exposure to a disaster and it is important to monitor your emotional health. Learn more about the warning signs and risk factors for emotional distress on the Substance Abuse and Mental Health Administration (SAMSHA) website. The following are resources that can be accessed if you experienced emotional distress after a hurricane:
Know Your Zone
Plan ahead for emergencies and consider your specific needs. Learn about planning for emergencies by visiting Make a Plan from Ready.gov. Accurate information about COVID-19 and hurricanes can be found at the ReadyNC provides guidance on how to make a plan, and has American Sign Language (ASL) videos available on their website. The North Carolina Department of Public Safety launched Know your zone an evacuation look up tool to help you know when to evacuate your home as a hurricane approaches.
Build your kits as Ready.gov suggests both a kit at home and a “go bag” if you must leave your home. Kits look different because of COVID-19 and kits should include a one-month supply of medications. Learn what should be included in your kits. Disaster preparation for an individual with a disability or functional needs can be found at Ready.gov and Ready NC. Some items to include in kits are food and water (for multiple days for all members of household, including pets), flashlights and batteries, and your important documents.
Stay informed by seeking reliable sources. For severe weather updates add the FEMA app. For local emergency alert apps see Ready to Know your Alerts and Warnings. Locate Emergency Shelters at the ReadyNC website. Learn more about Weather Safety by visiting the National Weather Service website and by reviewing the different weather hazards.
Click the image to view Hurricane Season Readiness
Hurricane Season is from June 1 and ends November 30. To make sure you are ready now, not when a storm arrives in our region, start making your plan.
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