Physical and Behavioral Health Services

Prior Authorization Services Instructions

Doctor talkint to a mother and child

Prior Authorization Tool

To check on a specific service or procedure, use one of the Prior Authorization (PA) Tools linked below. 

Notice: Flexibilities

Trillium will implement Flexibilities beginning October 1, 2026, through January 4, 2027. During this period, no prior authorization will be required for outpatient specialized services, including:

  • Physical Therapy
  • Occupational Therapy
  • Speech Therapy
  • Audiology Therapy

These flexibilities are intended to support continuity of care during the transition period and ensure members can access necessary services without interruption.
 

Trillium Physical Health

To check on a specific physical health service or procedure for Trillium members, use this Pre-Authorization Tool. Providers should also review the Clinical Coverage Policy for specific details on services and procedures.

Trillium Behavioral Health

To check on a specific behavioral health service or procedure for Trillium members, use this Pre-Authorization Tool. Providers should also review the Clinical Coverage Policy for specific details on services and procedures.

Final Annual Prior Authorization Metric Report for 2025

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