Crisis Intervention Team (CIT)
What is Crisis Intervention Team (CIT) Training?

Crisis Intervention Team (CIT) training educates law enforcement officers about the signs of individuals with mental illness, substance use disorders, or intellectual/developmental disabilities (I/DD). Many people need treatment instead of going to jail.
While Trillium offers the training, it is very much a community event. The training involves the local NAMI chapter, community colleges, provider agencies, hospitals, behavioral health professionals and, of course, law enforcement officials.
CIT provides information on the following topics:
- An introduction to CIT and the CIT partnership
- Accessing Services
- Symptoms and signs of severe mental illness
- Medications for treatment of mental illness.
- Personality disorders
- Substance abuse and co-occurring mental illness and substance abuse.
- Developmental disabilities
- Dementia and aging
- Children's / adolescent's mental health
- Legal issues and mental health law
- Suicide intervention
- Post-traumatic stress disorder and effects of trauma
- Community resources
- Family and consumer perspectives
- Crisis intervention / de-escalation skills training
- Use of force continuum, including when to use and not use less lethal weapons
Why is CIT important to citizens?
Law enforcement and health officials say about 20 percent of police calls involve people having a mental health crisis. Trillium staff has helped train hundreds of law enforcement staff throughout our area, including police officers, county deputies, school resource officers, university campus police, detention center officers and telecommunications staff. Citizens who call police to respond to someone in crisis can specifically ask for a CIT-trained police officer.
If you have any questions or would like to discuss a training, read our CIT Brochure or call 1-866-998-2597 and ask for a CIT coordinator or email CIT@TrilliumNC.org.
Upcoming CIT Training
Exclusively for Law Enforcement Officers (LEO), Dispatchers, Emergency Medical Services (EMS), Fire Personnel, and Telecommunicators in Trillium’s 46 counties
Build Confidence in Responding to Behavioral Health Crises.
Crisis Intervention Team (CIT) Training prepares first responders to safely and effectively support individuals experiencing behavioral health or substance use crises. Through a combination of expert instruction, scenario based exercises, and community engagement, participants learn how to de-escalate situations with empathy and connect individuals to appropriate care.
What You’ll Learn
- How to recognize signs and symptoms of mental health and substance use crises
- Effective de-escalation techniques that enhance safety
- Best practices for interacting with individuals in crisis with dignity and respect
- How to link people to community resources, treatment options, and ongoing support
- The role of trauma-informed response and how various factors contribute to crisis situations
- CIT- LEO - Robeson County
11/2/26 - 11/6/26
8:00 a.m. - 5:00 p.m.
Robeson Community College 5160
Fayetteville Rd. Lumberton, NC 28360
Registration Deadline: 10/19/26 - CIT - EMS - Pasquotank County
11/2/26 - 11/4/26
8:00 a.m. - 5 p.m.
1144 N Road Street
Elizabeth City, NC 27909 - Training Room @ Station 50
Registration Deadline: 10/19/26 - CIT - EMS/Fire Personnel - Nash County
11/2/26 - 11/4/26
8:00 a.m. - 5 p.m.
Nash Community College Continuing Education and Public Safety Building
184 N Old Carriage Rd, Rocky Mount, NC 27804; Room 8253
Registration Deadline: 10/19/26 - CIT Refresher Course - NCDAC-PITT
11/10/26
8:00 a.m. - 5 p.m.
Pitt Community College - Law Enforcement Training
2096 Central Park Dr. - Winterville, NC 28590
Registration Deadline: 10/27/26 - CIT Telecommunicator - Onslow
11/10/26 and 11/12/26
8:00 a.m. - 5 p.m.
Emergency Operations Center
1180 Commons Dr N, Jacksonville, NC 28546
Registration Deadline: 10/27/26 - CIT - LEO - Guilford County
11/16/26 - 11/20/26
8:00 a.m. - 5 p.m.
Greensboro Police Department-Patrol District 4
1106 Maple St, Greensboro, NC 27405
Registration Deadline: 11/2/26 - CIT - LEO - Wayne County
11/16/26 - 11/20/26
8:00 a.m. - 5 p.m.
3000 Wayne Memorial Drive
Goldsboro, NC 27534
Registration Deadline: 11/2/26 - CIT Refresher Course - NCDAC-PITT
11/18/26
8:00 a.m. - 5 p.m.
Pitt Community College - Law Enforcement Training
2096 Central Park Dr. - Winterville, NC 28590
Registration Deadline: 11/4/26
- CIT- LEO - Lenoir County
12/7/26 - 12/11/26
8:00 a.m. - 5 p.m.
Lenoir Community College, 231 NC-58, Kinston, NC 28504
Registration Deadline: 11/23/26 - CIT Refresher Course - NCDAC-PITT
12/8/26
8:00 a.m. - 5 p.m.
Pitt Community College - Law Enforcement Training
2096 Central Park Dr. - Winterville, NC 28590
Registration Deadline: 11/24/26