Information Sessions and Communications

Joint Webinars with NCDHHS

These sessions bring together subject matter experts across Utilization Management, IT, Network, Claims, and Finance to walk you step‑by‑step through authorization and claims submission process updates, including clearinghouse setup, split claims processes, interest payments, coordination of benefits, and EFT enrollment. Attendees will gain clarity on required actions for providers to take before October 1, new processes, as well as where to find up‑to‑date documentation as changes roll out. Please register for either session using the links below.